Over the last few weeks I have been asked about the process I use to improve the staffing process or staffing lifecycle. The process is called “Lean”, now while this is similar to the lean in lean manufacturing or the lean used in project management, the terminology is a little different, instead of expenditures, we have processes. So for the purposes of staffing Lean means: taking a process and breaking it down into its core components and removing any redundancies, combining any like steps, cutting down time allowances, and removing any wasted communications. Or perhaps the best definition of lean that crosses all boundaries is simply put; doing more with less.
The way I approach this is to research, and observe each and every step in the staffing process being used, and the time allowed to perform them. I then create a line chart being sure to incorporate every step, every communication point, any system involved and how it is used. From there it is a simple matter of crossing off the redundancies, combining like steps and removing any needless or wasted communications.
For instance at one company I worked the staffing process from position needs assessments to hire had over 30 steps, and over 50 communications links. After analyzing the process and creating my line chart, I was able to take the 30 steps ad narrow it down to 15, and take the 50+ communication links and narrow them down to 18, and take time allowances and cut them in half. Long story short we had a process that was shorter, easier and quicker.
That is Lean at its best
Helping people connect with their Destiny”