(note this post is mainly geared towards corporate staffing professionals)
So often when calling a potential candidate, most recruiters go into their sales pitch about a position they are looking to fill, if the person they are talking to seems interested, they might talk more about the position. If the candidate does not seems interested they quickly end the call to move onto the next.
In most cases it is almost like they are reading a script and really do not care anything about the person they are talking to beyond if they fit the position they are currently working on or not. The problem is for every one candidate this works on, there are 4 it does not. Instead of making your call about a position, make it about a career.
Talk to them about what they want, what they are looking for, in other words talk to them about their career, hopes, desires and aspirations. At some point they will want to know if you have a position for them, and by then you will know. Either way you will have accomplished 3 things;
Candidate and Client Satisfaction!!!- Well this is one of the most important issues for a recruiter/staffing professional. It is not just about filling positions. It is about having a good relationship with your client and ensuring you treat each candidate with respect. Remember it is a small world and I can guarantee you, candidates talk. You treat one bad and it will get around. Same goes for clients, treat one bad and it will get around and make things difficult. If you truly want to be a "world class staffing professional" you must make sure every client and every candidate feels like they were treated with the utmost respect and consideration. The key is to "Treat them the way you would want to be treated", do this and you are golden.
The Makeup of a great Staffing Professional!!
So what is the secret sauce to being a great Staffing Professional? That is a question that has been debated for years, so I figured it’s time to answer it.
A great staffing professional will be inquisitive, they will be a hunter, a salesman, a writer, a PM and more. However the barebones of what makes a great staffing professional great is simple.
A great Staffing professional will be; quick of wit and thought, will be a supreme hunter, a top notch analyst with the ability to not only think in but also out of the box. They will have a great work ethics, and unquestionable integrity. They will be second to none with regards to their passion, and organization. The will have a can do, take charge attitude and be committed with no quit in them.
So there you have it; Organized, quick thinking, integrity, high work ethics, take charge, passion, commitment, and not knowing the word quit.
Hmm sound familiar? It should, we just described the core of the US Military.
Over the last few months I have posted numerous posts about staffing matrixes. The main point was to not over analyze or get so caught up in the different stats and matrixes that you forget the who, what , when , how and why of the numbers. Well there is another potential problem with having too many matrixes that is “Analysis Paralysis”. Meaning you have so much info that you have no clue were to start. Worse the info contradicts each other. Remember stats and numbers can be made to show whatever you want. For every stat that shows a problem there is one showing there is not. When you get so immersed in matrixes, and stats that you are not sure what to do you have essential entered a states of paralysis, and you end of stuck. Hence why I always say simple is better. Utilizing simple matrixes designed to only find the most important stats and then finding out the who, what , when , how and why of the numbers, helps you to steer clear of “Analysis Paralysis”.
Helping people connect with their Destiny”