The Pillars of Staffing represent the main four points of the staffing process. They are sourcing, recruiter screening, technical screening, and the face to face interview. Now in between the pillars are interconnecting webs which represent main communication points that occur during the cycle and at the beginning and end are the start and stop points or anchors. You can also think of this whole thing as a process bridge, were each anchor is like the beginning and end of a bridge which connects the bridge to land, and the pillars in the process are like the pillars of the bridge.
So the process starts with the first strand of the web which is a communication string about a possible need, this is followed up with numerous communication threads about creating a JD, and sourcing plans. These threads start at and are anchored (front anchor) by HR and the Hiring team and lead us to the first pillar, sourcing.
The first pillar, sourcing. This is the most important pillar and part. It all starts and stops with our ability to find candidates. This pillar is connected to the 2nd pillar the recruiter screen by threads of communication. These threads will include things like recalibration, changes to JD, and more.
The second pillar is the recruiter screen. This is the first contact between the company and the candidate. This is where we see from a general stand point if the candidate is right for the company and position and if the candidate is interested. This leads to more communication threads about the recruiter screen, and recommendation for the next steps. This pillar will then lead us to the 3rd pillar.
The third pillar is the technical screen; this is where a technical expert will contact a candidate to determine the technical fit. Of course after the screen there are then communication threads going back and forth between pillar 3 and 1 and pillar 3 and 4. If the technically screened candidate passes the screen the communication thread will go between pillar 3 and 4 the face to face interview. If the candidate does not pass the communication will be between pillar 3 and 1 were the sourcing will be recalibrated and continue.
The 4th pillar is the face to face interview. This is where we determine if we are going to hire the candidate or not. If no then the communication threads will be crested between this pillar and the front anchor and pillar 1. If a hire is to be made then the communication threads will be created between the first pillar (to stop sourcing), and the rear anchor which is HR, comp and anyone involved in the actually hiring, and starting of a new employee.
Now of course this is mainly for corporate recruiting although it could be used for executive and contract recruiting as well. Also it is a very simplified version of the process. Sometimes simple is best.
So the whole thing looks like this.
Front Anchor(JD, HM meeting etc)----1st Pillar(Sourcing)---2nd(Rec screen)---3rd (Tech screen)---4th Pillar(F2F Int)--Back Anchor(Hire) I------------------------------------------------I
So the above is very simple, the lines represent communication threads and in reality there will be hundreds of them going back and forth.
But there you go.
Staffing and the Jerry Maguire syndrome!!
“Help me to help you!” We have all heard it, that very very famous and perhaps even over used quote from the movie Jerry Maguire. But when it comes to the staffing world it should be one of the most important quotes we ever hear.
Too many times there is a less than great relationship between staffing and the hiring manager (HM). Too many times, there is not enough communication and interaction between staffing and the HM. Most of this is a buy product of the HM having had some bad experiences with staffing. I mean let’s get real there are allot of bad staffing people out there.
It is our jobs to help make the HM understand we are there to help them and to do that we need them to “help us, to help them”. We need to make them understand (taken from a previous blog post and Disney’s “High School Musical”), “we are all in this together”. The term “hiring team” (HT) includes staffing, the HM, and anyone involved in the finding and hiring of a new employee and it is our jobs as staffing professionals to ensure the creation of this HT and ensure it is understood we are all in this together, and that everyone needs to help everyone to make a great hire. This will always start and stop with the HM. Get them to join the HT and everyone and everything else will fall into place. Remind them that like Jerry Maguire says you need them to “help you, to help them”.
Recreating the Wheel, Why?
How many staffing professionals, recruiters, and sourcers, create their own Boolean strings? Answer most of us. However how many copy those strings down and keep them in a file of some kind for use later? Answer not many. Why? Why do we feel the need to reinvent the wheel, recreate the search strings over and over again, when we can simply copy them to a spread sheet for use later. Moreover we can keep a tack of the results from a particular string, and then we know what worked and what did not. It sounds simple, sounds like common sense, but I bet few do it and the time they waste recreating the wheel is mind boggling and a huge hit on productivity. So stop recreating the wheel keep track. I have spread sheets showing every string I have every created. I have even shared allot of them with all of you in other posts. The time I have saved has been immense and the increase in productivity is mind blowing so stop recreating the wheel.
With the 4th of July being in 2 days, I wanted to remind everyone about the reason we are free, the reason we can celebrate. Our Veterans. In the wake of the news that government approved doctors were over medicating our vets resulting in death, we need to remember that as far as we would like to think we have come since the days of Vietnam (the way our soldiers returning were treated was a disgrace). We still have a long way to go. These heroes who served so that we can be free are still being used, abused, and even at times vilified because they served. I have seen on more than one occasion a vet stopped by strangers, when waking around wearing their vet hat, only to be yelled at by these strangers because the vet is disabled and they do not feel they should have to have their taxes pay for it. Now of course the vet do get the thanks for serving, which is great, and leaves them choked up every time, but it is always the bad that stands out. The ugly part is it is those rights, and freedoms that our vets fought for that allow these people to stop me and yell. With all this in mind I challenge each and every one of you to stop a vet and simply say thank you. Remind them they are appreciated, respected, and have earned our thanks, love , and admiration.
Helping people connect with their Destiny”